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Understanding Deafness


Nick - House of Commons Visitor Assistant: 'Very interactive with visuals, practicals and theories. More people should do this course.'

Nerys - Event Programme Manager, Public Information and Outreach Service, Houses of Parliament: The course was really useful, I learnt a lot and I really enjoyed it as well. Many thanks.

What can we offer you?

'Glad yesterday went well but I have to say that you are one of the training providers that I never worry about, you always provide us with a quality product.' Catherine Proctor, Head of Organisational Development, Together Housing Group'

Who is it for?

From Twitter: V.grateful to @HearFirst_ for training they provided to MPs' staff. Just communicated well with a deaf constituent in @thomasbrake's office

What do you need?

David Lloyd Leisure Renfrew - Half day deaf awareness training. "I feel more confident communicating with our deaf members. Very enjoyable, tutor had a great presentation style. I'd recommend this training – I have more understanding now of a deaf persons needs."

Understanding Deafness – most popular course outlines (PDF’s)

Level 1 Signature Award in Deaf Awareness and Communication
Full Day Understanding Deafness
Half Day Understanding Deafness
Full Day Understanding Sensory Issues
Half Day – Working with Deaf Colleagues

Keepmoat Homes - Half day deaf awareness for hearing colleagues of deaf staff "I didn't know what to expect but this training was excellent. I think we should roll this out to more staff so they can improve their communication with David too. "

What next?

Mersey Travel - Half day deaf awareness for hearing colleagues of deaf staff "This training will make a difference to Karen's working life as we all have a much better understanding. Now we've done this course it makes me realise that all customer facing staff should be trained in deaf awareness. The deaf awareness training was relaxed, interesting and informative."

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Understanding Deafblindness
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