Who was the training for?

Mix of staff and volunteers.

Goals before the training

Update and refresh deaf awareness knowledge and basic British Sign Language skills for new and existing team members.

What did the training cover?

Knowledge:

• What does ‘D/deaf’ mean and how many people does it affect?

• Communication methods and preferences.

• What support is there?  (Technology and Human!)

Skills:

• Learn how to be a clear speaker.

• Learn some basic BSL (alphabet and cinema related signs).

Confidence:

• What could go wrong for you and how to put it right.

• Practicing what you’ve learnt.

• Any questions about deafness and BSL.